Terms of service

Terms of Service

Last updated: 27 November 2025

Welcome to our store. By accessing or purchasing from this website (“Site”), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Overview

This Site is operated by Holy Guacamole Records Pty Ltd (“we”, “us”, “our”).
By visiting our Site or purchasing something from us, you engage in our “Service” and agree to these Terms, including any additional policies referenced here.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our Site. Your continued use of the Site means you accept the updated Terms.

2. Online Store Terms

By using our Site, you confirm that:

  • You are at least the age of majority in your region, or you have permission from a legal guardian.

  • You will not use our products for any illegal or unauthorised purpose.

  • You will not transmit malware or harmful code.

Violation of these Terms may result in termination of your access to the Service.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, sell, or exploit any part of the Service without written permission.

4. Product Information

We make every effort to display accurate descriptions and colours of our products.
We cannot guarantee your device’s display is fully accurate.

AR & NFC Technology

Some products include:

  • Augmented reality (AR) artwork

  • NFC chips for authentication

  • Blockchain-based ownership records

Activation of these features may require third-party apps or services.
We are not responsible for third-party platforms, their performance, or their privacy practices.

5. Pricing & Availability

Prices are subject to change without notice.
We may modify or discontinue products at any time.

We are not liable for:

  • Out-of-stock items

  • Pricing errors

  • Discontinued items

6. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

  • Refuse any order

  • Limit or cancel quantities

  • Contact you if additional verification is required

If an order is cancelled, we will notify you using the contact information provided.

7. Shipping & Delivery

By placing an order, you acknowledge our Shipping Policy, including:

  • Delivery times (which may vary)

  • International shipping restrictions

  • Customer responsibility for duties, customs fees, or taxes in their country

Once shipped, delays or lost packages caused by carriers or customs are outside our control.

8. Returns & Refunds

Our Refund Policy governs returns, exchanges, and refunds.

Products must meet the return conditions listed in that policy.
We reserve the right to refuse returns that do not comply.

9. Third-Party Services

Some parts of the Service involve third parties, including:

  • Shopify (store platform)

  • Payment gateways

  • Artivive (AR functionality)

  • NFC or blockchain technology providers

  • Shipping carriers

  • Berify (NFC chip activation)

We are not responsible for third-party content, performance, or policies.
Please review their terms before using their services.

10. Optional Tools

We may provide access to third-party tools we do not control. You acknowledge that:

  • We provide access “as is” without warranties

  • Use of optional tools is at your own risk

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally there may be information on the Site that contains typographical errors or inaccuracies regarding pricing, promotions, product descriptions, or availability.

We reserve the right to correct any errors and update information at any time.

13. Prohibited Uses

You are prohibited from using the Site or its content:

  • For unlawful purposes

  • To infringe on intellectual property

  • To harass or harm others

  • To upload malicious code

  • To circumvent security features

We may terminate your use of the Service for violating any prohibited uses.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Service will be:

  • Uninterrupted

  • Secure

  • Error-free

  • Free of harmful components

To the fullest extent permitted by law, we are not liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of data

  • Loss of profits

  • Loss due to misuse of AR, NFC, or blockchain features

  • Issues caused by third-party apps or service providers

Your use of the Service is at your sole risk.

15. Indemnification

You agree to indemnify and hold us harmless from any claim or demand resulting from your breach of these Terms or your violation of any law or third-party rights.

16. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain valid.

17. Termination

These Terms are effective unless terminated by either party.
We may terminate access to the Service at any time for breaches or suspected misuse.

18. Governing Law

These Terms are governed by the laws of Australia, without regard to conflict-of-law principles.

19. Contact Information

Questions about the Terms of Service should be sent to:
larkmusicau@gmail.com